Frequently Asked Questions
A written authorization form must be submitted to the Health Information Management. The form can be filled out at our location, mailed, faxed, or scanned and sent via email. Please use the contact information below.
UC Davis Health
Health Information Management
Medical/Legal Release of Information Unit
2315 Stockton Blvd., Bldg #12
Sacramento, CA 95817
If you or your external physician have questions about medical records, please contact UC Davis Health’s Health Information Management Department at 916-734-5205 (hours are Monday to Friday, 8 a.m. to 4 p.m., excluding holidays). Due to high volume of calls, email and fax method is highly encouraged. Closed for Walk-In Service.
Children born at UCDMC in Sacramento would obtain a birth certificate from the Sacramento County’s Clerk/Recorder. While UCDMC maintains medical records, we do not maintain birth certificates. All birth certificates are maintained by county government offices in the county where the child was born.
Patients requesting copies of their own records will take no longer than 15 days to process. All other requests will take no longer than 30 days to process.
For patients there may be a charge of .25 cents for each page plus the cost for shipping and handling.
Please contact Healthport, our in-house copy service, at 800-367-1500
We need to receive a request on letterhead from your physician which indicates which records are needed. The request needs to be faxed to 916-734-2126.
The front desk is open Monday through Friday, 8:00AM - 5:00P.M. Closed most major holidays.
Please contact the UC Davis Health Film Library at 916-734-5205 Option 3.
Fax Number: 916-703-6046.
No, due to the confidentiality of the records, we are not able to fax records to you.
You can mail the records to us, or fax them to 916-734-0605
Yes, we can schedule an in person review for you. Once your authorization form is submitted we will contact you to schedule an appointment.
No. A separate form must be completed and signed for each family member. For those family members who are 18 years of age or older, legal documentation must be provided when signing on behalf of the patient.
Yes. You can view your medical records and even contact your Physician using our MyChart service. Sign-Up for MyChart!
Yes. Your Physician can quickly and easily gain access to your medical records using our PhysicianConnect service. Learn more about Physician Connect